How does rescheduling and cancellation work?
Before 48 hours of an appointment time:
You may reschedule your appointment by logging into your patient portal and clicking the reschedule button.
You may request a cancellation by emailing us at support@getmindfulhealth.com. Note that the $20 deposit fee is non-refundable.
Within 48 hours of an appointment:
Your provider takes time to review records before your appointment. To respect their time, we have a strict 48 hour cancellation policy.
If you request a cancellation within 48 hours of the appointment, there are no refunds.
We are happy to reschedule your appointment however, an additional consultation will be charged. Please email support@getmindfulhealth.com for assistance.
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