General
Do you accept any alternative proof of residency?
At this time, we only accept a valid photo ID that is not expired. You may not receive a prescription without proper identification, and most pharmacies will not dispense ADHD medication without an in-state photo ID.
What is Mindful.?
Mindful is a hybrid ADHD clinic, which offers both virtual and in-person appointments (select states), made for the modern world by those with ADHD or who have loved ones with ADHD. We focus on personalized ADHD treatment management. Our goal is to ...
How are you different from psychiatrists?
Psychiatrists typically own a private practice. You would need to find a psychiatrist through a Yelp or Google search and hope you find someone with experience diagnosing or treating ADHD in your area. Then you'd give them a call and hope they pick ...
Do I need to already be diagnosed with ADHD?
No, our patients are required to submit a detailed medical history survey prior to their initial consultation. Our providers evaluate this survey, then will seek to understand their patients' current symptoms in a judgment-free manner during the ...
Do you support my state?
We're always trying to help as many people as possible. If your state is not listed here, please complete our online assessment at https://getmindfulhealth.com and we'll prioritize you on our waitlist. You must be in one of these locations to use ...
What are the requirements to be a Mindful. member?
Our mission is to empower everyone to reach their full potential; we try to help as many people as possible. Here are the requirements to become a Mindful. member: Proof of residency in the state that you are receiving services in. This must be a ...
How do I get started?
Getting started with Mindful is convenient and easy. Simply visit our website at https://Mindful, and click "Am I a Fit?". You will be prompted to fill out a quick 1-minute assessment which will determine whether or not you might be a candidate for ...
What happens during the initial appointment?
We're here to make this process as easy as possible. Our psychiatric clinicians are vetted to have extensive experience in the psychiatric care field in addition to diagnosing and treating ADHD. Your provider will review the medical history and ...
Will I get a prescription?
Our providers are psychiatric clinicians with experience diagnosing and treating ADHD. They are able to offer judgment-free comprehensive evaluations of your medical history and symptoms. If you are diagnosed with ADHD and medication is an ...
Where can I send my medical history?
We will provide intake forms and assessments for you to complete prior to your initial consultation, which are usually enough for your provider to diagnose and present treatment plan options to you. Having your medical history and notes will be handy ...
What types of providers work with you?
Our providers are licensed MDs (Doctor of Medicine), DOs (Doctor of Osteopathic Medicine), and PMHNPs (Psychiatric Mental Health Nurse Practitioners). They are specialized in the treatment of ADHD and have helped hundreds to thousands of patients. ...
What is Mindful.’s plan of action when the Public Health Emergency ends?
We are dedicated to providing all of our patients with the necessary care they need and with the Public Health Emergency coming to an end on May 11, 2023. We have enacted measures to guarantee continued care for our patients; this includes adapting ...
Do you treat other things besides ADHD?
Depending on the complexity of your medical history, our providers could also provide treatment options for mental health conditions aside from ADHD. All of our providers are well-equipped with clinical expertise in the field of psychiatry and they ...
What treatment options are available?
Studies show that medications work very well for the treatment of ADHD. They are safe when administered by a mental health expert and are the most common first-line treatments. Mindful focuses on personalized medication management. Our providers will ...
Will you be able to continue my prescription?
Our providers need to perform a comprehensive evaluation for every new patient. You can present the previous prescription to your provider and it will be taken into account when they craft your personalized treatment plan. Your provider will help ...
Can I switch from my psychiatrist to you?
Yes! Our providers will do a comprehensive evaluation for every new patient. Before the initial consultation, patients are also required to submit a thorough medical history survey which will be evaluated by our providers before each appointment. ...
What kind of treatment plans do you offer?
Our goal is for you to find the right medication that works for you. ADHD treatment is not one size fits all. It takes trial and error to find one that works for your biology and environment. Our team will help you design a safe and effective ...
How can I acquire my medical records?
You may request your medical records and other documentation related to your treatment by contacting us at support@getmindfulhealth.com.
How do I cancel membership?
You may choose to cancel membership at any time, but we'll be sad to see you go. You can change your membership status from your patient portal by clicking/tapping "Profile" then "Deactivate" under the "Manage Your Membership" section of the page. ...
How do I sign up for membership?
Once you complete your comprehensive initial evaluation and receive a diagnosis and treatment plan, you can conveniently manage your membership through your patient portal.
Is membership required?
Yes, if you complete the initial appointment and are provided a prescription, you qualify for Mindful. membership ($79/month) Medication for ADHD is only granted 30 days at a time. Our providers will continue to review your assessments and treatment ...
What do I get with the membership?
If your provider determines you are a candidate for treatment with Mindful., you are automatically enrolled into membership. The current rate for the membership is $79/month. As a Mindful. member, you will receive: Personalized health dashboard - ...
I can't log into my account.
Accounts are created after you sign up for an appointment and you can access your patient portal account here. If you are having issues logging in, please email support@getmindfulhealth.com for assistance.
How can I update my contact number on my account?
Kindly reach out to support@getmindfulhealth.com and our care team will assist you in updating your information on file. Please note that they may require a proof of identification before proceeding with your request.
Prior Authorizations (PA)
Your health insurance company may require you to submit a prior authorization form to process your medication(s) through insurance. It gives your health insurance an opportunity to confirm if your treatment plan is medically necessary. Our PA team ...
How long are shipping times?
Typical shipping time for medication delivery is 1-2 days. However, if you are using insurance and/or getting prescribed controlled substances, please be aware there may be additional processing required which may result in some delays.
Pharmacy Partners
Get medication delivered to your door. Depending on your location, our mail-order pharmacy partners can get your treatment delivered to you. You can select this option on your patient portal and set up treatment delivery to your address. Treatment ...
When will my refill be sent to the pharmacy?
Prescription renewal requests may take 48-72 hours to be fulfilled as your provider needs to carefully review your prescription history to avoid any issues with pharmacies. Should there be any delays beyond the specified period, kindly reach out to ...
Can my provider send a written prescription?
Written prescriptions are not available per Mindful.'s policies. Our providers currently only issue prescriptions electronically, meaning the prescription will be directly transmitted to your pharmacy of choice.
My pharmacy doesn’t have my medication in stock. Can you send me an alternative medicine?
Our team can assist you in identifying a pharmacy that has availability for your medication. Alternatively, you may switch to one of our partners, RxOutreach Pharmacy. They are a mail-order pharmacy that rarely encounters stock issues and can ...
The pharmacy cannot fill my prescription as it came from a nurse practitioner. Can you transfer me to a provider that can issue my prescription?
All of our providers are licensed and board-certified and are authorized to prescribe ADHD medications. Please reach out to the care team at support@getmindfulhealth.com so they can coordinate with your pharmacy and rectify any existing issues ...
Do I need a photo ID?
In order to book an appointment, you are required to upload a photo ID. Here are some options: Driver's license State license Passport This is to verify your identity for legal reasons. Additionally, most pharmacies do not dispense ADHD medication ...
How does rescheduling and cancellation work?
Before 48 hours of an appointment time: You may reschedule your appointment by logging into your patient portal and clicking the reschedule button. You may request a cancellation by emailing us at support@getmindfulhealth.com. Note that the $20 ...
What if I'm late or miss an appointment?
If you are late: Your provider will wait for you for 7 minutes. If you arrive past this time, your provider will mark your appointment as a no-show. Since the appointment is 25 minutes, tardiness impacts their abilities to properly evaluate, ...
How do I schedule an appointment?
Scheduling an appointment can be conveniently Mindful via the patient portal. Simply log into your patient portal and scroll down to the appointment subsection on the homepage to find your provider's scheduling availabilities. If you are unable to ...
What is your refund policy?
You may request a refund up to 48 hours before your appointment by emailing us at support@getmindfulhealth.com to cancel your appointment. There are no refunds issued for appointments that are cancelled or rescheduled within 48 hours of an ...
Can I use my FSA/HSA benefits for services rendered by Mindful.?
Absolutely! Please reach out to your benefits provider regarding any questions on how to utilize your HSA/FSA benefits. We are more than happy to provide documentation of services rendered if required - please email support@getmindfulhealth.com ...
How do I pay for the appointments and membership?
Initial Appointment Upon completion of our online assessment, you will be prompted to book an appointment if you qualify for our services. After you've selected an appointment time you prefer, you will need to provide a payment method (credit or ...
How much are appointments?
Traditional psychiatric appointments are on average $400+, and it is oftentimes not guaranteed that you will speak with someone who has extensive experience with diagnosing and treating ADHD. Our initial appointments are $199 and you are guaranteed ...
How much are medications?
The cost of medication varies for each patient since treatment plans vary. You may use insurance for medication. Copays with insurance can be as low as $0. Cost of medication without insurance can be as low as $15. For a full list of medications and ...
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